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Company Page FAQ

Q: How does my company have a Company Page on Indeed.com without creating it?
A: Indeed Company Pages are automatically created when job seekers review past
employers that are included on their resume, or job listings are added to Sponsored
Jobs. You'll see a Company Page appear in search results once at least two reviews are
added.


Q: How do I create a Company Page if I don’t see one after searching?
A: If you don't have a Company Page, contact your Indeed Client Success team to
create one for you.


Q: Can I pay to remove a bad review? How do I remove my Company Page?
A: It's Indeed's policy to create the absolute best experience for job seekers which
includes authentic reviews. That means Indeed will never delete a review or Company
Page if it meets guidelines. Our content guidelines ensure every review passes through
a sensitive filter with a manual check by humans if content is questionable. If you feel a
review is false, libelous or doesn’t meet the guidelines, please contact your Client
Success representative. Upon doing so, the review enters the moderation pipeline again
with visibility unchanged and is evaluated again by the same content guidelines.


Q: There are multiple Company Pages for my business. What do I do?
A: Contact the Client Success team and let them know. Your Company Pages will be
merged with all reviews, ratings, Q&A and salaries added to your main page, nothing
excluded. The Company Profile you set up with videos, social accounts and info about
working at your company will be unaffected.


Q: How are jobs listed on my Company Page?
A: Company Pages include all jobs at your company when you connect your ATS with
Indeed, add any jobs on Indeed directly or any jobs found across the internet for your
company.

Q: Can companies reply to reviews? And will it show the employee or the company
name?
A: Companies are encouraged to reply to reviews. Any employee with Page Owner
access may respond. All responses include the company logo but the name of the
person responding is not shown.


Q: On the Q&A tab, who is allowed to ask questions and reply?
A: Anyone visiting the Company Page may ask and answer questions. As with Reviews,
responding to questions on your company’s behalf is highly encouraged. If you don't
have any questions on the Q&A tab, ask them yourself! When you reply, it will show the
answers as being from the company, plus you've made it easier for job seekers to learn
more about your company. The categories are determined by the questions asked
automatically.

Q: Can I send my followers emails with the Alerts feature?
A: Alerts are sent automatically via email when new jobs are available at your company.
If there are new reviews, up to three of these reviews are also included.


Q: If I claim my Company Page, will I receive alerts whenever a new question or review
is posted so I can respond in a timely manner?
A: All page owners receive a weekly email with up to three of the latest reviews and
questions for that week.



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