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Why is My Credit Card Being Declined?

If your credit card info isn't being accepted by our system check the following suggestions below.

1. Has the card expired or been canceled?

Contact your bank or credit card company for further details or to request a new card. Then try signing up again with the updated payment details.

2. Have you entered all the correct details?

Make sure you enter your details correctly, particularly the 3-digit number sequence on the back of your card (the CVV/CVC security code). Also check you have the available funds.

3. Is your card enabled for online and recurring transactions?

You can contact your bank or credit company to check this. You may also need to have your card set up for 3D Secure online transactions. 

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