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Getting Started with Indeed Resume

Part 1: Getting Started

Dashboard Overview

Indeed Resume is an open search engine that allows you to search through 150 million resumes for top talent and contact job seekers directly about a role they may be qualified for. Resume subscriptions provide you with a set number of contacts each month depending on the package you select.

Read through our article on how to search resumes to learn more.

Connecting Users and Assigning New Users

Linking users to your Indeed employer account allows you to add up to 1,000 co-workers, recruiters or hiring managers by email address and designate roles and permissions for each user.

Click here to learn how.

Shared Contacts

Shared Contacts are a bucket of contacts that you and all your Users (Recruiters) can pull from as needed and are available to any company using Resume subscriptions. Recruiters can use Shared Contacts when they run out of individual contacts in their subscriptions.

Read through our article on shared contacts to learn how to:

  • Add contacts
  • Distribute contacts
  • Limit contacts 


Part 2: Using Resume

Do’s and Don’ts

The following guidelines will help you use Indeed Resume to communicate with candidates in ways that are consistent with Indeed’s standards for an optimal job seeker experience. Please note that this list is a guide, not a comprehensive list of what is allowable or forbidden.


  • personalize your message
  • present only a single job for the candidate
  • explain why the job is a good fit from your perspective
  • be transparent about compensation


  • be vague about job details or your company
  • reach out to candidates with jobs that aren't relevant for them
  • contact a candidate about anything else but a specific job

Messaging Best Practices

To get candidates’ attention, you need to show them why your job opportunity is relevant to their experience.  

Here are some tips to improve response rates when contacting candidates on Indeed Resume.

Resume Alerts

Indeed Resume alerts are emails that are sent out daily, containing links to new resumes that match your search criteria.

Read through our article on Resume Alerts to learn how to set up and cancel alerts.

Contact Crediting System

Each Resume subscription has a set amount of contacts that are deducted from your subscription each time you reach out to a candidate and added back when candidates respond to your message.

Check out our article on Resume contact credits to learn how they work.


Part 3: Billing and Payments


Resume subscriptions provide you with a set number of contacts each month depending on the package you select.   

Read through our article on Resume subscription purchasing and pricing to see what options you have.

Purchasing Subscriptions and Additional Contacts

For step-by-step guides on how to purchase Resume subscriptions and additional Resume contacts, read through our article here.


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